HOSPITALITY SERVICES NCV L2 – L4
COURSE OVERVIEW
The Hospitality Industry is a broad category of fields within the service industry that includes lodging, food and drink service, event planning, theme parks, and transportation. It includes hotels, restaurants and bars. This includes the reception and entertainment of guests and visitors.
ADMISSION REQUIREMENTS
Grade 9 or an equivalent qualification to start at NC(V) L2.
You must have passed the previous level to register for NC(V) L4 and L4.
COURSE DURATION
The duration of each NC(V) level is ONE calendar year. The total duration of the entire programme is three (3) years.
COURSE LOCATION
SMIT STREET CAMPUS
PROGRAMME STRUCTURE
HOSPITALITY
FUNDAMENTAL SUBJECTS (Compulsory)
Level 2:
English First Language
Mathematical Literacy
Life Orientation
Level 3:
English First Language
Mathematical Literacy
Life Orientation
Level 4:
English First Language
Mathematical Literacy
Life Orientation
VOCATIONAL SUBJECTS (Compulsory)
Level 2:
Hospitality Generics
Food Preparation
Client Services & Human Relations
Hospitality Services
Level 3:
Hospitality Generics
Food Preparation
Client Services & Human Relations
Hospitality Services
Level 4:
Hospitality Generics
Food Preparation
Client Services & Human Relations
Hospitality Services
SKILLS REQUIRED
Multitasking: At all levels, careers in hospitality require employees to handle multiple responsibilities simultaneously;
Flexibility: On the job, they must be ready to switch gears at a moment’s notice if unexpected situations arise;
Paying attention to detail: It’s the little things that make a guest’s experience extraordinary;
Time Management and good teamwork: Must be able to manage their time and the time of others effectively;
Basic computer skills: Computers are used to produce reports or to order food or supplies.
Good language skills: Fluency in the language of the establishment is important so that the customer’s needs and expectations are understood.
Communication skills: Communicating is important for a meal service to run smoothly. Miscommunication can result in unsatisfied customers and or food/beverage wastage.
Passion: Loving what you do is always the key to success
CAREER OPPORTUNITIES
Housekeeping;
Food and Beverage Management;
Hotel Management;
Accommodation Services;
Events Management,
Assistant cook/chef, waitron,
