HOSPITALITY SERVICES N4 -N6
COURSE OVERVIEW
The Hospitality industry is a broad category of fields within the Service Industry that includes lodging, food and drink service, event planning, theme parks, and transportation. It includes hotels, restaurants and bars. This includes the reception and entertainment of guests and visitors.
ADMISSION REQUIREMENTS
1.1 A Hospitality NC(V) L4 Certificate; or a
1.2 National Introductory Certificate: N4 Food Services; or an
1.3 Equivalent NQF level 4 occupation qualification; or an
1.4 APS score of 24, using double the English, and the four (4) next best subjects of NSC/NC(V)
DURATION
Six (6) months per level
Promotional requirements- You must pass a minimum of three subjects to be promoted to the next level.
To complete the qualification, the student must also complete 18 months of practical training (In-service training) in the relevant field of study.
COURSE LOCATION
SMIT STREET CAMPUS
PROGRAMME STRUCTURE
N4:
Catering Theory & Practical
Nutrition & Menu Planning
Sanitation & Housekeeping
Applied Management
N5:
Catering Theory & Practical
Food & Beverage Services
Entrepreneurship & Business Management
Applied Management
N6:
Catering Theory & Practical
Communication & Human Relations
Introductory Computer Practice
Applied Management
SKILLS REQUIRED
Multitasking: At all levels, careers in hospitality require employees to handle multiple responsibilities simultaneously;
Flexibility: On the job, they must be ready to switch gears at a moment’s notice if unexpected situations arise;
Paying attention to detail: It’s the little things that make a guest’s experience extraordinary;
Time Management and good teamwork: Must be able to manage their time and the time of others effectively;
Basic computer skills: Computers are used to produce reports or to order food or supplies.
Good language skills: Fluency in the language of the establishment is important so that the customer’s needs and expectations are understood.
Communication skills: Communicating is important for a meal service to run smoothly. Miscommunication can result in unsatisfied customers and or food/beverage wastage.
Passion: Loving what you do is always the key to success.
CAREER OPPORTUNITIES
Housekeeping;
Food and Beverage Management;
Hotel Management;
Accommodation Services;
Events Management,
Assistant cook/chef, waitron,
